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Pre-Foundation Assessment

ICA Research

Research into your ideal customer — their words, fears and buying triggers.

What this is

ICA Research

ICA stands for Ideal Client Avatar. We research who your best customer really is: what they worry about, what language they use, and what makes them finally pick up the phone. Every page is then written to that person.

Planning a website around real customer research

What's included

What you actually get.

Customer profiles

Clear profiles of the people most worth selling to.

Their real language

The actual words customers use — pulled from reviews, forums and conversations, not invented.

What stops them buying

The objections that need answering before they'll enquire.

What makes them act

The trigger moment that turns a browser into an enquiry.

Who it's for

Businesses who want a website that converts, not just one that looks presentable.

Also in Pre-Foundation Assessment

Next step

Ready to get found?

I take on a maximum of three new projects a month, so every site gets my full attention. Book a free 30-minute consultation — no pressure, no sales pitch.

Free 30 minutes  ·  No sales pitch  ·  No obligation

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